Manual (printable)
General Questions?
Call (888) 273 3368
Technical Questions?
Call (888) 273 3368 ext.37
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LastAPP Frequently Asked Questions
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Q.
How can I benefit from using LastAPP?
A. LastApp is designed to reduce the administrative burden of
managed care. Providers send out multiple applications a
year to insurance and / or credentialing companies. LastApp centralizes the data entered on our online
application form to create a unique system that allows you
to pre-populate any application using this data. This
eliminates time and money that would have been wasted on
your staff to recreate similar applications.
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Q. What are the system requirements for running LastApp?
A. You
need Internet Explorer or Netscape Navigator to work with
the Internet interface. Adobe Acrobat Reader is required to
view your applications. To download a free version go to
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Q. Is my information secure?
A. Yes,
in addition to SSL Protocol, your information is also
secured by RC-4. RC-4 is a file encryption product that
enhances SSL Protocols security when communicating through
the Internet. Click here to learn more.
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Q.
Is my information confidential?
A. Access
to your information is limited to qualified employees who
provide a product or service to you. LastApp does not rent,
sell or distribute any personal information to nonaffiliated
companies.
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Q.
How many applications can I create?
A. You
can create as many as you want. There are no limits.
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Q.
Is LastApp compliant with any standards of credentialing?
A. Since
you are using the same application that is submitted by the
credentialing company, your application from LastApp will
match the requirements of the company you are credentialing
with.
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Q.
How do I receive my applications?
A. You
can print a hardcopy of your application straight from LastApp or from a downloaded copy of your application to your
computer. Each application is created in PDF format. To view
your application you will need Adobe Acrobat Reader.
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Q.
Can I make changes to the information on an application that I
have already downloaded?
A. Absolutely,
the PDF format will allow you to change any text that is
populated on the application. Even after you have downloaded
a copy to your computer.
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Q.
How often can I make changes to my data?
A. LastApp is available 24 hours/ 7 days a week. You can make
changes at any time of the day except during times when
maintenance is performed.
- Q.
Can I review my information that is stored in LastAPP?
A. Yes,
a printable version of all your data can be downloaded at
your convenience.
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Q.
What do I do if the desired application is not listed in LastAPP?
A. Not
to worry! Call or send us a copy of the application that you
need and one of our Service Representatives will be happy to
locate and/or post this application on to LastAPP.
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